Becoming a driver

All drivers affiliated with a TaxisVerts member who meet the criteria of the race (ex: PMR, Van, etc.).

When a driver is on the wrong trip at the airport, he automatically joins a virtual side queue with all the drivers who made a wrong trip. This queue has priority over the “base” queue.

In addition, the driver present in the base line will not see his position “decrease” if a driver in the wrong direction returns to the queue. Conversely, the driver on the wrong trip sees that he has joined a side line in which he is generally first, unless there are other drivers waiting following a wrong trip.

When booking via the application, the customer can choose a GPS coordinate, which is not necessarily encoded in the Google Maps database. This has no impact for the driver if he activates his navigation application via the Green Taxis application.

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The aim is to ensure equality between drivers in the same category as well as to serve in the best possible way the customer who has pre-ordered a trip via a Business, Vans and PMR service.

Indeed, as the number of drivers and vehicles adapted to these specific races is quite limited, it is possible that no vehicle is available at the time when the system must allocate the trip. This does not guarantee punctuality and may require a dispatcher to perform manual intervention, which we do not recommend.

A maximum of 3 races per day over the next 3 days.

By default and regardless of the booking method (telephone, app, web portal, IVR and Butler), we invite the customer to provide the destination address in order to let him know the price of his trip. Some customers do not want to give the destination address of a trip and prefer to communicate it only to the driver. In this case, it is up to the driver to enter the destination of the trip in the app and to give the base price of the trip as soon as the trip starts.

In principle, the following parameters are taken into account: the estimated distance/distance to the pickup according to Google.

Late: the delay that the driver will have on the time announced to the customer

Empty Time: the bonus given to the driver who stayed without a trip the longest

Drop: Penalty granted for drivers who are in the race and who deposit in 5min (because we don't know how much time will be left at the drop off point)

Rank: Bonus or penalty granted to the driver if he is in a row (virtual line), e.g. if a driver is in the virtual lane for the airport, a penalty will be applied if the system takes him into account for a trip outside the airport area, because he is already preferred for airport pickups.

Given operational constraints specific to certain services (e.g. PMR trips, business, van), a pre-booking platform is set up. The number of trips available on the pre-booking platform is marginal compared to the total of trips available at TaxisVerts (PMR: appx 1.5%, business appx 1%, van appx 0.5%).

On a strictly exceptional basis, manual allocations may be made in order to meet specific operational constraints.

The strategic choice of the management of TaxisVerts is to perpetuate the monthly fee (subscription) in order to strengthen its partnership relationship with its members.

During our various meetings, we took note of your remarks and suggestions. The new regulation has been simplified, but will be applied in a strict and rigorous manner.

TaxisVerts maintains the same procedure for drawing up its forms on behalf of members (invoicing, discount, etc.).

TaxisVerts will launch a series of Business training courses in order to increase the number of drivers who can access the Business service! This is good for the driver and good for the customer! If you are interested, please inform your Technical Office in order to register for the next training courses.

Yes, concerned about the working capital of its partners, the management of TaxisVerts has opted for monthly payments.

You get automatic notifications because your vehicle information is not up to date. To do this, we invite you to send us a copy/photo of your vehicle document by email to bt@taxis.be in order to proceed with the update.

Oui. En cas de changement de véhicule qui ne serait pas adapté aux sous-catégories ou en cas d’infraction. La liste des infractions sera prochainement communiquée.

No! Business is also and above all an attitude, an outfit, a respect for one's vehicle and one's passenger.

Article 8 of the decree of the Government of the Brussels-Capital Region (relating to the sub-categories of taxi services as well as the quotas and rates applicable to them) states that:

“1st- For station taxi services provided upon reservation and for street taxi services, with the exception of luxury services referred to in article 9, the minimum rates are as follows:

1st: User support is fixed at 1.50 euros;

2nd: The price per minute is fixed at 40 cents per minute started;

3rd: The price per kilometer is fixed at 1.50 euros per kilometer

4th: The minimum price of the ride is fixed at 8 euros;

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The maximum rates are capped at 200% of the rates referred to in the 1st, 1st, 2nd, 3rd.”

Platforms such as TaxisVerts are therefore not bound by the taxi meter, but must themselves set prices in the corridor set by the government decree. It is therefore mandatory for drivers to respect the price indicated on the application.

Members will automatically receive weekly reports and one monthly report per car with the details of each race. The latter is under development and will be sent to you very soon.

The pre-booking platform is a link to the drivers application offering the possibility for drivers, currently offering a Business, Vans and PMR service, to pre-book certain races for the hours and days to come.

Given the limited number of vehicles available for these services, we prefer to ensure equality between drivers in the same category thanks to this platform rather than allocating trips manually.

Currently, the races available on the prebook platform represent approximately 3% of all races encoded on Sherlock.

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Yes! Drivers (Business, Vans or PMR) who belong to a stable and who do not always drive with the same vehicle do not have access in order to prevent these same drivers from pre-booking races that they will not be able to execute (a Van in Sedan race for example). If you are part of a team, if you drive exclusively with a Vans PMR or Business vehicle, we invite you to contact the Technical Office.

The price of the trips is fixed by TaxisVerts in accordance with the Taxi Ordinance. The member agrees to accept this price when he accepts a race.

TaxisVerts does not take any commission on the price of the trip thus determined. The remuneration paid by the TaxisVerts member is the fee.

The member is however informed that, in addition to the price of the trip, TaxisVerts may also take into account the customer, in remuneration for additional services, the intermediation that TaxisVerts gives him (priorities on races, organization of events, priority numbers, priority numbers, numbers, priority numbers, SMS notifications, SMS notifications, SMS notifications, SMS notifications, SMS notifications, personalization of professional accounts, access to deferred means of payment, access to deferred means of payment, CO2 reports on the use of the company, etc.), management fees and administrative fees are adding to the price of the race.

These fees are paid exclusively by the customer and do not reduce the price of the race due to the member. In addition, when the user (the passenger) opts for payment in the vehicle, the price of the trip is collected directly by the member. In these cases, any management fees referred to above are acquired by the member!

Yes! To offer a Business service, you must have the right vehicle and offer quality service.

Drivers with a vehicle currently offering a “Business”, “Vans” and “PMR” service. If you wish to access these categories as a driver and if you have the appropriate vehicle, we invite you to contact the Technical Office.